FAQs

Can I only file complaints of discrimination or harassment?

What if it was unprofessional or disrespectful treatment? You are able to file a complaint regarding behavior by an employee that is unprofessional or disrespectful. Employees of the City of Los Angeles are expected to demonstrate sensitivity to and respect for individual and personal differences when working with other employees and the public. City of Los Angeles employees are expected to comply with Federal and State laws and regulations and City policies including applicable mayoral directives ensuring a discrimination and harassment free workplace. Employees must perform their duties in a manner that earns and maintains the trust and respect of their supervisors, other employees, and the public.

What is Discrimination?

Any employment practice or decision that results in the unequal treatment of an individual (or group) based on the individual's (or group's) protected status.

What is Harassment?

The unwelcome or offensive mistreatment of an individual (or group) based on the individual's (or group's) protected status.

What is sexual harassment?

Unwelcome or offensive behavior (i.e. visual, verbal, physical) of a sexual nature that affects an individual's employment, interferes with work performance, or creates an intimidating, hostile, or offensive work environment. The offensive behavior need not be motivated by sexual desire.

What is Retaliation?  

Any adverse employment action taken against an individual for: 1) making a complaint about or opposing discrimination and harassment; 2) for serving as a witness in a discrimination or harassment complaint investigation or proceeding, or 3) for  otherwise opposing discrimination or harassment

What is Inappropriate Conduct?

Unwelcome conduct, whether or not based on any protected status, that can reasonably be considered to adversely affect the work environment.

What is Bullying?

Repeated, inappropriate behavior that demeans, intimidates, or humiliates, or interferes with work performance.

What is Hazing?

Any action taken or any situation created to cause discomfort, embarrassment, or ridicule against a person (or group) and which risks emotional and/or physical harm to that person (or group), regardless of the person (or group's) willingness to participate in the action or situation.

What is the Office of Discrimination Complaint Resolution (ODCR)?

The ODCR was created to address discrimination complaints filed by City employees and applicants for employment with the City. The ODCR staff work with employees and department managers to resolve issues of employment discrimination as quickly and efficiently as possible. We have expanded the scope of its purpose to assess and determine whether behaviors are unprofessional, disrespectful, and a violation of the policies of the City of Los Angeles, rather than discrimination as defined in legal terms. With the launching of this website and the online reporting system, the ODCR will address claims of unprofessional, disrespectful, discriminatory, and harassing behavior by or against an employee of the City of Los Angeles from City employees, applicants for City employment, and members of the public.

What should I expect after I file a complaint?

1. You should expect regular communication.

You will receive a written acknowledgment of the report you filed. You will be kept apprised of the status of the investigation into your allegations on a regular basis by the individual investigating the complaint.

2. You should expect that allegations of discrimination and harassment will be fully and completely investigated.

All investigations will be handled with discretion, sensitivity, and due concern for the dignity of those involved. You will have a confidential conference to discuss the allegation(s) you presented and requested remedy(ies) with the assigned investigator. All persons identified as potential witnesses will be contacted during the course of the investigation. All persons contacted or interviewed during the investigation will be requested not to discuss the subject matter of the investigation in order to protect the privacy of all those participating in the investigation.

3. You should expect a timely resolution of complaints.

All investigations will be as extensive as required, based upon the nature of the allegations.